Social Media Policy

1. The Department of Media at Coventry University actively engages in the use of social media as a means of encouraging more effective conversations and interaction around our activities with current and prospective students, alumni, colleagues and all other interested parties. We therefore welcome and encourage contributions and discussions throughout our social media presence on sites such as Facebook, Twitter, Vimeo amongst others, but would ask that any contributions made in these spaces be respectful, considered and positive in their input.

 The Department reserves the right to:

 – remove comments or content that is deemed abusive or threatening in intent

– remove comments or content that is unlawful, defamatory, harassing, slanderous, hateful or obscene in nature

 – remove violations of intellectual property rights

– remove unsolicited endorsements or third party advertising

 – prevent access to our social media spaces from users that are deemed to be engaging in any of the above practices

2. By posting content to any of our social media spaces, users agree and acknowledge that this information is openly available to the public and that the Department of Media and other participants may distribute this information for internal and external promotional and informational purposes. Users who therefore do not wish to have content they have posted onto any of our social media spaces used, published, copied and/or reprinted, should refrain from posting.

3. Your online profile does not belong to you; it is considered a public document, and in many cases can be accessed by anyone – including potential future employees and colleagues (other staff and students) in the university. Please keep this in mind before posting, blogging, and tweeting.

4. Courses, modules, lectures and seminars work best when there is a culture of trust and honesty. This means that:

a.   Module specific issues are often quickly dealt with by asking the people teaching the module, and not through social media channels, which sometimes simply cause confusion.

 Issues that aren’t dealt with by speaking to a member of the teaching team should be discussed with your student representative.

b.   People connected to the university (staff and students) should engage with public platforms in ways that do not damage the reputation of others or constitute slander.

 5. E-mails are one of the main methods of communication in the department. This means that everyone receives a large number of e-mails; keep this in mind before sending. If you send an e-mail, please do not resend until after 48 hours.

6. Our disciplines respect a range of cultural differences. Racist, sexist, homophobic, or other discriminatory language will not be tolerated at all and will require disciplinary action. Avoid any sort of discriminatory or defamatory language.

7.  The internet will be part of the ways you produce collaborative and productive work and discussion with your colleagues. However it also creates spaces that can cause concern for the health and emotional welfare of others. If you believe anyone to be the victim of harassment or bullying online, you should report it immediately.

8. You should apply these three quick rules to any online communication:

a)   Remember that whatever is put online stays online forever: think before you post, “would you say this in public or in front of your family?”

b)   Act as a professional, applying the skills you are acquiring as you proceed in your studies.

c)   Don’t do anything illegal or dangerous.

 9. Be careful and use your common sense. Due to the transparent nature of social media, you’ll never have 100% control over who sees your content. Assume all your friends, colleagues, business associates, the media, or potential employers will read/see what you’re about to post. If you don’t want to see a screenshot of your conversation in a newspaper, don’t click send.

 10. Be positive. Grumpiness or unnecessarily negative attitudes towards other people can put people off and deter them from engaging with you or the University. Avoid making people feel uncomfortable.


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